Issues attaching files to requests

Incident Report for RoboHead

Resolved

The issue with file request attachments has been resolved. Please contact roboheadsupport@aquent.com if you have any further issues.
Posted Oct 14, 2025 - 07:47 EDT

Investigating

We are currently investigating an issue with certain user types who are unable to attach files to requests. We are working to resolve this as quickly as possible, and will provide additional updates as they become available.
Posted Oct 13, 2025 - 11:02 EDT
This incident affected: General Issue.
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